葉慶信

凱基商業銀行個金授信管理處
副總經理

【簡歷 Bio】

凱基銀行個金授信管理處副總經理

• 國際專案管理師(PMP)
• 國際敏捷專案管理師(ACP)
• 國際敏捷管理師(CSM)
• 國際舞弊稽核師(CFE)

【演講題目 Speech Topic】

凱基銀行專案管理最佳實務 – 如何保持敏捷，運用AI科技打造永續創新金融生態系

【演講大綱 Speech Abstract】

• 金融科技最佳實務 (1) : 無擔信貸徵審系統 (CI) 升級專案
  Fintech Best Practices (1): Unsecured Loan Credit Initiation System (CI) Upgrade Project

凱基銀行專案團隊依循PMI的《PMBOK® Guide》第七版之模型、方法及工件，採用「混合式」的專案生命週期，也就是「瀑布式」的審慎規劃，再搭配「敏捷式」的設計開發，以因應複雜多變的商業環境，首創一站式多產品的彈性徵授信自動化流程，不僅徹底解決了舊系統的資安問題，還大幅提升了作業效率，成為創新的貸款專家。
The KGI Bank project team followed PMI’s PMBOK® Guide Seventh Edition, using a “hybrid” project lifecycle. This combined meticulous “waterfall” planning with “agile” design and development to adapt to a complex business environment. They pioneered a one-stop, multi-product flexible credit initiation and approval automation process, resolving old system security information issues and significantly enhancing operational efficiency, establishing themselves as innovative loan experts.

• 金融科技最佳實務 (2) : 雙AI盜刷偵測系統專案
  Fintech Best Practices (2): Dual AI Fraud Detection System Project

凱基銀行專案團隊運用金融科技，引進國際組織雙AI偵測系統，結合全球性跨境交易異常及高風險樣態大數據資料庫，並再透過人工智慧模型的高效演算能力，動態偵測不斷翻新的詐欺犯罪行為模式，不但大幅降低偵測的誤報率，也提高正常信用卡交易的核准率；同時，可立即在交易當下進行風險分析，並基於客戶用卡安全考量，協助客戶阻斷高風險的交易。
The KGI Bank project team integrated a dual AI detection systems from international organizations. These systems combine global cross-border transaction anomaly and high-risk pattern databases with high-efficiency AI model calculations to dynamically detect evolving fraud behaviors. It significantly reduces false positives in detection and increases the approval rate for legitimate credit card transactions. Additionally, it provides real-time fraud risk analysis during transactions, helping customers block high-risk activities to ensure card safety.

• 金融科技最佳實務 (3) : 電商收單AI偵測系統專案
  Fintech Best Practices (3): E-commerce Acquiring AI Detection System Project

凱基銀行專案團隊首創以商戶AI監理科技偵測網路商戶違規及欺詐，透過AI人機協作打造收單業務的監理科技，有效篩檢出可能產生風險的不合規網路商戶，可避免消費者誤買非法、盜版及有爭議的商品或服務外，同時亦能盡到金融機構洗錢防制、反資恐的責任，期盼能從消費端的預防盜刷到線上商戶的管理，建構更便利、更安全、更有保障的信用卡支付生態環境。
The KGI Bank project team pioneered the use of AI supervisory technology to detect violations and fraud among online merchants. Through AI-human collaboration, we created a supervisory technology for acquiring business, effectively screening out non-compliant online merchants that could pose risks. This helps prevent consumers from purchasing illegal, pirated, or controversial goods or services. It also fulfills the financial institution’s responsibilities in anti-money laundering and counter-terrorism financing, aiming to build a safer and more secure credit card payment ecosystem from fraud prevention to merchant management.

 

2024PMI台灣專案管理國際論壇(PMI Taiwan International Congress,PTIC)主持人及講者